FAQs

Find answers to common questions about Input 1 and our services and solutions.

Digital Billing

What is Input 1's Digital Billing Solution?

Input 1’s digital billing solution is a tech-enabled service platform, not just a software product. We deploy both our technology and servicing team to handle the entire billing operation for insurance carriers and MGAs. This allows your team to focus on high-value tasks, while we manage billing operations, providing efficiency and operational flexibility. By leveraging our platform, you can reduce costs, simplify compliance, and redirect human capital to other areas that drive growth.

How does it work?

It works by integrating with insurance systems to automate the billing and payment processes. It enables insurance companies to generate and send invoices, collect payments, and manage premium financing seamlessly.

Is it secure?

Yes, our Input 1 prioritizes data security. It employs industry-standard encryption protocols and follows strict security measures to ensure the confidentiality and integrity of sensitive information.

Can it handle large volumes?

Absolutely. Our platform is designed to handle large volumes of insurance premiums. We currently manage over $16 billion in annual premiums and support over 2 million unique users yearly.

How can I get started?

To get started, simply contact our team. We will discuss your needs, formulate a plan and deliver a proposal to digitize your billing and payment functions.

Digital Payments

How does Input 1’s digital payment solution integrate with my existing systems?

Input 1's digital payment solution integrates seamlessly with existing systems through APIs, ensuring a smooth and efficient implementation process with minimal disruption.

Are there any setup or monthly fees for using Input 1’s payment solution?

There are no setup fees, and it remains zero cost if you meet the $1000 minimum in monthly payment transactions. Otherwise, there is a $20 monthly fee.

What payment methods are supported by Input 1’s digital payment platform?

Input 1’s platform supports various payment methods, including credit cards, ACH, and electronic checks, providing flexibility for customers.

How does Input 1 ensure the security of digital transactions?

Input 1 ensures transaction security with robust encryption, compliance with industry standards, and regular security audits to protect sensitive data and maintain trust.

How quickly can I implement Input 1’s digital payment solution?

Input 1’s digital payment solution can be implemented quickly, often within a few days, depending on the complexity of your existing systems and specific requirements. The integration process is designed to be straightforward and efficient, minimizing any disruptions to your operations.

Premium Finance Software

How does it work?

Input 1's Premium Billing System (PBS) streamlines the operations of your premium finance business with a cutting edge, cloud-based platform. Automate your processes, reduce errors, and access real-time data from any device. With features like automated payment processing and dynamic reporting, PBS ensures your billing operations are efficient and accurate, freeing up your time to focus on growing your business.

Is it secure?

Absolutely. PBS is fortified with advanced security measures to safeguard your data. Utilizing SSL, MD5 encryption, and group-based security policies, our infrastructure—including web servers, firewalls, and load balancers—protects against cyber threats. Comprehensive auditing capabilities ensure that all activities are logged and monitored, maintaining the integrity and security of your data.

Can it handle large volumes?

Yes, PBS is built to scale with your business. Whether managing 2,000 accounts to 500,000 accounts in yearly volume, our system's scalable N-Tier architecture, asynchronous task processing, and robust data storage ensure reliable performance. Trust PBS to handle heavy loads with ease, providing consistent, high-quality service as your business grows.

Is it customizable?

Absolutely. PBS offers unparalleled customization options, allowing you to tailor business data elements and configure settings to your unique needs. Eliminate the need for hard-coded values and enjoy the flexibility to adapt the system without custom programming. Customize your billing processes to suit your business perfectly.

How can I get started?

Getting started with PBS is simple. Reach out to us at sales@input1.com or call (888) 882-2554 to schedule your consultation. Our expert team will guide you through the seamless implementation process, ensuring you quickly realize the benefits of our premium billing solution. Transform your billing operations today with Input 1.

Premium Finance as a Service

What is Premium Financing?

Premium finance is a loan product that allows policyholders to pay their insurance premiums over time rather than in a lump sum. For policyholders, it provides financial flexibility and ease of budgeting. For insurers, it can help with cash flow management, policy cancellations, and customer retention. Another benefit for financial institutions is that it is exempt from intensive data collection regulations applied to other loans.

Input 1’s premium finance solution ensures simplicity and speed, benefiting benefitting all stakeholders in the insurance transaction. Our system automates payment processing, provides detailed reporting, and maintains robust security features.

What is a turnkey premium finance solution?

A turnkey premium finance solution is a ready-to-use system that simplifies the setup and operation of a premium finance company.

At Input 1, our turnkey premium finance solution is designed to offer a light-lift experience, allowing you to quickly establish and operate your premium finance business with ease and efficiency by providing all the necessary tools and features to run the business. From automated payment processing and detailed reporting to compliance management and customer service support, we've got your covered.

How does Input 1's premium finance solution benefit my business?

Our solution streamlines operations, reduces administrative burdens, and enhances customer satisfaction through automated processes, customizable plans, self-help tools, and robust security features. Input 1 stands out with seamless integration, a user-friendly platform, and dedicated support, making it the superior choice for premium finance solutions.

Will the Input 1 Platform display my company name only to my clients?

Yes, our platform supports client-branded solutions, allowing you to strengthen your brand and provide a consistent customer experience.

What types of payment methods are supported?

Our premium finance solution supports multiple payment methods, including card payments (debit and credit), ACH and mailed checks.  Google Pay, Apple Pay and PayPal will be available soon.

Is the platform secure and compliant with industry regulations?

Absolutely. Our solution is PCI-DSS compliant and undergoes regular SOC audits to ensure the highest security standards and regulatory compliance.

How easy is it to integrate with my existing systems?

Our premium finance platform seamlessly integrates with your current systems through standard APIs, minimizing disruption and ensuring a smooth transition.

What kind of customer support is available?

We offer comprehensive customer support, including dedicated representatives and self-service tools, to ensure your clients receive prompt and efficient assistance.

Traditional Premium Finance

What is traditional premium financing?

Traditional premium financing allows policyholders to spread the cost of their insurance premiums over manageable installments, rather than paying the entire amount upfront. This option helps improve affordability and cash flow for clients.

How can premium financing benefit independent insurance agencies?

Premium financing can increase client retention by making insurance more affordable and accessible. It also boosts your agency's cash flow and reduces the financial burden on your clients.

What is the difference between Input 1's Traditional Premium Finance solution and their Premium Finance infrastructure?

Input 1's Traditional Premium Finance solution, available through gotoPremiumFinance, helps independent agencies offer clients installment payment options.

The Premium Finance infrastructure is designed for MGAs, carriers, and financial institutions, providing advanced management capabilities, seamless integration, and robust compliance features for larger-scale operations.

Why should my agency consider offering premium financing to policyholders?

Offering premium financing can enhance client satisfaction and loyalty, improve your agency's cash flow, and make your services more competitive by providing flexible payment options.

How secure and compliant is premium financing with gotoPremiumFinance?

gotoPremiumFinance employs advanced technology to ensure security and compliance with industry standards. Our platform protects sensitive data and meets all regulatory requirements, providing peace of mind for both agencies and clients.